Shipping Policy


Zeen is committed to providing a seamless and efficient delivery experience for your purchased products. Our aim is to ensure your outfit is carefully packed and delivered to your doorstep in a designated time.

Shipping charges are displayed separately as part of the order. The final payment amount will include shipping charges.

Domestic orders

For domestic orders, there is a flat shipping charge of PKR 200 per order. All domestic orders once processed will be delivered as per following:

  • Standard delivery timeline for Karachi, Lahore, and Islamabad : 3-5 working days.
  • Standard delivery timeline for other cities: 5-7 working days.

During sale periods, you may experience delay in deliveries.

For information regarding returns and refunds of domestically shipped orders, please refer to our Return and Exchange Policy.

International Shipping

For all our valued customers placing international orders, we ensure a seamless delivery process. Shipping charges for international orders are flat Rs.14,500 per order. It is important to note that customers are responsible for any custom duties or import taxes applicable to their international orders. We strive to deliver international orders within 7-10 working days from the date of order placement, excluding processing time.

Return & Exchange for International Orders

Please note that we do not offer returns or exchanges for orders shipped internationally. However, if you receive an item in the wrong size or in a defective condition, kindly contact us at or call at our UAN 021-111-119-336. Our Customer Services Representative will assist you in resolving the issue.

Duties & Taxes

Zeen ships all international orders on a Delivery Duty Unpaid (DDU) basis. Customers are notified at the checkout process about possible duties and custom charges upon receiving the order in their respective countries, which must be borne by customers.

In the event of a refused shipment at the time of delivery, Zeen will deduct shipping charges, sales tax, and duty tax from the total refund amount.

For any further inquiries or concerns regarding our shipping policy, please feel free to contact our Customer Service at or call at our UAN 021-111-119-336. We are here to assist you.